Terms & Conditions

 

PAYMENT OPTIONS

Our online store accepts payment in the form of credit card (Visa, American Express, Master Card, and Discover) and Pay Pal.

 

IN-STORE RETURN POLICY

Merchandise in original condition (unworn, unwashed with all original tags attached) may be exchanged  within 14 days of purchase when accompanied by the original sales receipt.

All sales are final on promotions, markdowns, interior items, accessories, cosmetic, swimwear, lingerie, jewelry and periodicals. IM General Store does not offer refunds or price adjustments on sale items. 

We have the right to deny exchanges or store credit if the merchandise returned does not meet our return policy requirements.
 

ONLINE RETURN POLICY

Merchandise in original condition (unworn, unwashed, with original tags attached) may be exchanged or refunded within 10 days of receipt of goods when accompanied by the original sales receipt. The cost of return shipping will be deducted from your refund.

Original order shipping charges are not refundable. 

Returns will not be accepted in store. 

All sales are final on promotions, markdowns, interior items, accessories, cosmetic, swimwear, lingerie, jewelry and periodicals.

 

PRICE ADJUSTMENTS

IM General Store does not offer price adjustments on sales. 

 

ORDER CANCELATION

IM General Store is not able to alter or cancel online orders once they have been placed. 
 

COMPLETING A RETURN OR EXCHANGE

We will process your exchange or refund as soon as possible. Please allow up to 14 days for your refund to be processed and up to two billing cycles for the return to appear on your credit card statement. Refunds will be issued via the original method of payment. 

We have the right to deny returns if the merchandise returned does not meet our return policy requirements.

Any further inquiries should be directed to
info@imgeneralstore.com or give us a call at (323) 852.3259 during our business hours Pacific Time (PT).

Mon-Sat: 11am-7pm

Sun: 11am-6pm

PRIVACY 

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will be used solely for the purpose of filling your online order.